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TIM Tourist

TIM Tourist

This offer is reserved for new customers.

20
FOR 30 DAYS
Non-renewable offer

Share the best moments from your holiday in Italy

VUOI DI PIù?

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Do you need more information?

How do I purchase the voucher?

To buy a Voucher for the TIM Tourist offer click on the PURCHASE button, insert your details and pay using a credit card or PayPal.

Once the purchase is confirmed, you’ll receive an email at the address you provided containing your personal PIN code, which you can use at any TIM Store across Italy to collect the TIM Card with the active TIM Tourist offer, with no additional cost.

How do I activate the offer with the voucher?

Once the customer who purchased the Voucher for the exclusive TIM Tourist offer abroad has arrived in Italy, he/she should visit a TIM Store and show the Voucher containing his/her PIN code, plus an identification document. The TIM Store will carry out the standard activation procedures: collection of documents, visual confirmation of the customer and presentation of an identification document (e.g. ID card or passport).

Once the TIM Card is activated, the TIM Tourist offer will be activated within 24 hours with no additional cost.

How do I withdraw from the purchase?

The customer can withdraw from the Voucher purchase, pursuant to art. 52 of the Italian Consumer Code within 14 days from receipt of the email confirming conclusion of the contract by Telecom Italia.

The TIM Tourist offer related to the Voucher cannot be activated online, so the customer is aware that the only way to activate the offer is to show the Voucher in a TIM Store in Italy. In order to discourage fraudulent practices, TIM reserves the right to carry out checks on the use of the PIN code; if within 96 hours from the withdrawal request the PIN has not been used, TIM will cancel it and refund the customer, within 14 days (from the day on which TIM was informed of the customer’s decision to withdraw from the purchase), the amount paid by him/her to purchase the Voucher.

Cost Breakdown

Offer can be activated by new customers and is valid for 30 days from activation. Non-renewable with a total cost of €30 including the offer activation fee and the SIM Card.
The offer can be used if there is credit on the TIM TOURIST can be used from Italy while roaming and in EU countries.

 

Once the offer has expired, any unused content at the end of the 30-day period will be lost and the TIM Card can be used according to the tariff profile active on that TIM Card, or any active promotions, and according to the current Rules on Use of the prepaid service.

Offer Details  

Minutes



TIM TOURIST can be used in Italy and while roaming in EU countries. The minutes of national traffic included in the offer are valid to all Italian mobile and landline numbers while roaming from EU countries to all mobile numbers and all landline numbers in Italy and EU countries.

The minutes of international traffic included in the offer are valid from Italy to the countries shown above. Calls are charged by the second with no set-up charge.

International call traffic created from Italy that exceeds the bundle of 200 minutes will be charged based on the costs of the TIM basic international tariffs available at the link


The active profile on the TIM Card is TIM BASE19: after the 200 minutes of traffic, make calls to any Italian mobile or landline number at 19 cents per minute. Calls charged in advance increments of 60 seconds with a set-up charge of 20 cents. SMS charged at 29 cents, MMS at €1.30.

 

 

Data

 

Internet traffic (GPRS/EDGE/UMTS/HSPA/LTE) included in the offer is valid for Internet browsing in Italy and while roaming in EU countries on all APNs (ibox.tim.it, wap.tim.it  e blackberry.net).

 


The traffic data is counted in advance increments of 1KB. Of the total 15 GB included in the offer, a maximum of 8.6 GB is also valid in EU countries; over 8.6 GB while EU roaming, the cost is 0.357 cent/MB charged in increments of 1KB.
Once the monthly available data is used up, if the customer has no other data options active, browsing in Italy stops.

 

 

Chat

Data traffic from viewing external links from the portal (e.g. videos, objects), any banner ads while using free rather than premium apps and any downloads that you make from the application when it launches, but not classified as app traffic, is not included in the offer.

 

Unlimited browsing on messaging platforms is permitted in Italy provided that the customer has not used up the data traffic in his/her offer. While roaming in EU countries, these services can be used with no additional costs up to the data traffic limit (“fair use”) envisaged by the offer, equal to 8.6 GB. If this limit is exceeded, a cost of 0.357 cent/MB will apply (VAT included).