Offer Details
If you activate the offer online or using residual credit, you will get 70GB in 5G per month included in your offer.
If you activate the offer in store along with the Ricarica Automatica [Automatic Top-Up] service, you will get 100GB in 5G per month included in your offer
MINUTES and TEXTS
All prices include VAT
• The offer is valid for non-Italian customers who were born abroad, have prepaid mobile phone plans and who activate a new line.
• The minutes of traffic included in the offer are valid for national traffic and the roaming traffic generated from EU countries to all mobile numbers and all landline numbers in Italy and EU countries and do not contribute to the discount and bonus thresholds linked to other offers.
• Calls to Decade 1, 4 and 8 numbers and international calls made from Italy to EU countries and the Rest of the World are excluded.
• The talk minutes included in the offer are calculated using the effective seconds of talk without the set-up charge.
• For countries not included in the international minutes and for minutes exceeding the offer package, the TIM International Base [TIM International Basic] reduced rates will apply from Italy to Abroad. This TIM offer is reserved for non-Italian customers for making calls at a reduced rate from Italy to Abroad and is activated free of charge at the same time as activation of TIM International Pack with no monthly fees. For rate details, click here
• TIM basic international rates apply to countries not included in the table.
• In the event of deactivation of TIM International Base [TIM International Basic], the above international rates will apply for calls from Italy to Abroad.
• The offer can be used if there is credit on the TIM Card.
· The offer is open-ended for a duration of 12 months with automatic renewal each month (offer contents included), for 11 times. The offer renews within a maximum of 4 hours from midnight on the expiry date and is confirmed by SMS. Any calls made before the option renews are charged according to the basic tariff plan; while the Flat Day basic tariff applies for any Internet browsing.
· Upon expiry after 12 months, the offer will continue at the cost of 8.99 euros per month, unless terminated. Otherwise, it is possible to repurchase the offer for more 12 months within 30 days of expiry. If the repurchase is made before the expiry, the customer can use the remaining minutes, SMS and GB of internet until the expiry date. The second and subsequent repurchases of TIM International Pack are only possible after expiry.
· Plan activation takes place within a maximum of 48 hours from the request.
• The offer will be available within a maximum of 4 hours from midnight on the monthly payment date and will be confirmed by SMS. Any usage before confirmation of the offer’s availability is received will be charged according to the basic rate plan.
• Unused content will be lost at the end of the period.
• LoSai, ChiamaOra is included for free.
• Activation and subsequent renewals of the offer will extend the duration of the TIM Card by 13 months, starting from the date on which the activation or renewal takes place. During the thirteenth month, the service will only work for receiving calls and messages.
Plan for personal use only. The customer must use the plan legally, in good faith and fairly and therefore must refrain from obtaining benefits other than those associated with normal use of the plan for interpersonal communication. For further information about personal use, please see the general terms and conditions of subscription and the rules for use.
• For plans, options and/or promotions with traffic including unlimited calls and/or texts to all numbers with no maximum minutes and/or texts, unless TIM is given proof showing otherwise, use in good faith is assumed as outgoing traffic no more than 18,000 minutes and/or 18,000 texts in a month. If the above principles are not met, following notification to the customer, TIM reserves the right to 1) fully or partially suspend provision of the service being used, including by limiting connection speed and 2) apply the economic conditions of the customer’s basic plan. In this case, the customer may exercise the right to withdraw, free of charge, without prejudice to the obligation to pay the amounts due for the traffic generated.
Data
Depending on the pre-selected payment method, the offer includes 100GB in 5G or 70GB in 5G of Internet traffic on all APNs (ibox.tim.it, wap.tim.it) (GPRS/EDGE/LTE), 13GB of which are also valid in EU countries. The traffic data is counted in advance increments of 1KB.
• Once the Gigabytes are exceeded, if the customer has no other active data options, navigation is blocked in Italy, while in roaming in EU countries a cost of 0,184 cents/MB i.i. applies.
• The offer is enabled for 5G browsing up to 250 Mbps of download speed and 75 Mbps. of upload speed.
Connection speed depends on the parameters with which the plan is configured in the network and how congested the mobile access network and the Internet are, the server to which the customer is connected and the device being used. This plan is subject to the rules of fair use of Mobile Broadband.
• It is possible to read about the characteristics of the data connection (Informed Use of Mobile Broadband).
• It is possible to check the coverage areas and compatible terminals.
• It is possible to check service performance.
• The offer can be deactivated free of charge at any time online at tim.it by accessing the MyTIM section, by contacting Customer Service free of charge on 119 or 40916.
