English
Landline and Mobile
TIM International Base

TIM International Base

0€ per month

Reduced tariff
0
,01 €
per minute

Make international calls to landline and mobile numbers from Italy

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If you’re a new customer and were born abroad, discover the TIM International 30 GB offer

  • TIM IN VIAGGIO PASS

    10 GB, 500 minutes, 500 texts in Europe, USA, Canada and Brazil for 30 days from first use!

    • 10 GIGA
    • 500 minutes
    • 500 SMS
    20
    for 30 days
    FIND OUT MORE
  • TIM IN VIAGGIO PASS MONDO

    • 2 GIGA
    • 100 minutes
    • 100 SMS
    30
    for 10 days
    FIND OUT MORE
Do you need more information?

How to activate

You can activate the offer online or in TIM stores.

ONLINE: you can activate the offer using remaining credit and the activation feeand first month are free. If you activate a new line and you make the purchase online, the SIM costs €25 with €20 of included prepaid traffic which you can pay for upon delivery.

TIM STORES: you can activate the offer at TIM stores using remaining credit. If you’re a new customer the activation fee is €3; if you’re an existing TIM customer the activation 

CUSTOMER SERVICE: Call 119.

How to receive information

You can call 119 and receive assistance from an operator or 409169 to get information in 10 languages about: remaining credit, usage of your bundles and scratch card top-ups.

How to deactivate

The offer can be deactivated by calling CUSTOMER SERVICE on 119 or 409169.

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Cost Breakdown

• The offer renews each month free of charge with an activation fee of €3 for new customers and €5 for existing TIM customers.

• The reduced tariffs of TIM International Senza Limiti [TIM International Unlimited] for calls from Italy to the countries shown in the table, starting from 1 cent per minute, have a limit of 1,000 minutes per month; over and above this, the TIM basic international tariffs will apply.

Offer Details

• All prices include VAT.

 

• TIM International Base [TIM International Basic] can only be activated by TIM customers with a prepaid mobile phone plan who have a document proving they were born in another country.

 

• The offer is valid for traffic generated from Italy to the lines abroad shown in the table. It does not contribute to the discount and bonus thresholds linked to other offers.

 

• Calls are charged in advance increments of 60 seconds.

 

• The offer can be used if there is credit on the TIM Card.

 

• The reduced tariffs of TIM International Base [TIM International Basic] for calls from Italy to the countries shown in the table, starting from 1 cent per minute, have a limit of 1,000 minutes per month; over and above this, the TIM basic international tariffs will apply.

 

• The TIM basic international tariffs apply to countries not included in the table.

 

• Activation takes place within a maximum of 48 hours from the request. The validity of the offer is automatically confirmed each month. Before using the services of the option, it is worthwhile checking the successful renewal, in order to avoid the application of standard rates. Check whether the offer is active by calling the freephone number 409169. Otherwise, Customer Service can be contacted on 119 or consult the MyTIM Mobile section on the TIM website.

 

• It is possible to check the remaining quantity of included minutes directly online in the MyTIM Mobile section or by calling the freephone number 409169.

 

• The TIM International offer cannot be used in conjunction with the TIM profiles that already have tariff concessions for calls/texts abroad (e.g. TIM Welcome Home, TIM Card International, TIM Card Romania, TIM Card Albania, TIM Card Marocco [TIM Card Morocco]), if the TIM International (2012) offer is already active.

 

• The offer can be deactivated at any time free of charge by calling 40916 or Customer Service on 119. The minutes at a reduced tariff not used at the end of the period cannot be added to the minutes granted in the following month. The offer can be used if there is credit on the TIM Card. Activation of the offer will extend the duration of the TIM Card by 13 months, starting from the date on which the activation takes place. During the thirteenth month the service will only work for receiving calls and messages.